# The Problem When we look at the selection of launchpads and presale platforms which are currently available, in general we can conclude that most of them are a hassle to work with from both a project owner and investor’s perspective. Project owners mainly are worried about not getting enough investors to fill their investment caps and being able to launch. In addition to worrying about being able to launch their projects, project owners are also concerned about upfront and ongoing repetitive costs they may face in regards to development, auditing, marketing and getting enough exposure to make their projects launch successfully. Investors on the other hand are especially worried about making bad investment decisions. Many projects fail due to inexperience, scams, rugpulls and honeypots lately and they only amplify the previously mentioned concerns. These concerns can be attributed to the lack of transparency, lack of insight and the lack of available information about presales and projects. Launchpads in general do not provide enough supporting services and thereby do not take responsibility for the platform they are providing. If more launchpads provided a higher level of support, it would improve confidence and trust in a big way which results in more investors for project owners and a safer cryptospace. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://passiveincome.gitbook.io/whitepaper/passive-applications/presale-platform/the-problem.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.